There’s an art to running a business. It’s impossible to keep everyone happy with so many different variables; keeping costs down and being competitive without devaluing your business, having enough staff and resources to deliver a great service, setting money aside for marketing, new products, and innovation without jeopardizing another department or staff wages.

With the SpeakIntelligence widget, you can outsource your entire business and not worry about any of these things. Using automation, our self-service webshop means your customers take care of their own needs without you needing to man the phones or file resource-heavy paperwork.

But what does this mean for your business overall and your team?

Your accounts department will be more efficient

No matter how efficient an accounts team already is, being able to consolidate billing in key areas of the business, has a profound and positive impact on the amount of work they need to handle within your business. This also has a great knock-on effect for the rest of your organization.

If your business is operating at the global level, your accounts team are likely bombarded with invoices from different vendors across the world, as and when they come in. Or worse, your team forgets to send them over, which results in your accounts staff chasing the rest of the business for paperwork and information, adding additional work for everyone involved.

A lack of synergy between a business and its accounts team can make operating difficult. As a SpeakIntelligence partner, we take care of your phone number ordering functionalities and additional packages while your customers’ payments are made directly to SpeakIntelligence, which you then earn commission on.

We have pre-negotiated contracts with vendors in over 150 countries, so when your customer wants a number from the Netherlands, the UK, and America, you can work with increased peace of mind knowing all your customer service, product offering, and business’ bookkeeping is in good hands and up to date.

Your staff will be happier and more productive

Research by SnapLogic found that 90% of employees are being “burdened with boring and repetitive tasks” – tasks that could be easily automated. Partnering with SpeakIntelligence, which leverages automation technology means redundant, time-consuming duties that waste your workforce’s potential can be disposed of.

Freeing your team from repetitiveness, such as negotiating contracts and ordering phone numbers, means you benefit from more man and brainpower elsewhere in the business. In addition, increased employee satisfaction also improves productivity, which means you can power up your workers’ output. What’s more, automation also reduces the risk of human error so that your services are more consistent, reliable, and standardized.

Your customers benefit from autonomy

Not only do simplified processes benefit you, your finance department, and your workforce, but the SpeakIntelligence widget is an entirely self-service webshop. Your customers, therefore, take care of themselves; no more waiting in lengthy phone queues to get through to customer service just to ask a simple question.

Self-service has been a growing trend, with 40% of consumers now preferring it over human contact. This makes it quicker and easier for customers to adjust their relationship with you as and when it’s needed, without layers of outdated processes and approval that drain your resources. Using our intuitive online portal, this has never been easier, while also providing a new platform for you to cross and up-sell products and services.

Become a SpeakIntelligence partner today

The SpeakIntelligence widget is a proven tool to improve your business process efficiency and output while making your staff and your customers more productive. Embrace change and future-proof your business by joining the SpeakIntelligence ecosystem to automate, simplify, and reduce your old business processes.